Frequently Asked Questions
How does the Infrared Therapy Belt actually work?
The belt uses safe, therapeutic infrared light to penetrate deep beneath the skin, warming muscles and tissues from within.
This helps improve blood flow, reduce inflammation, and relieve pain therefore supporting faster recovery and long-lasting comfort without medication.
Is infrared therapy safe to use daily?
Yes. It is completely non-invasive and drug-free. Infrared light therapy has been widely used by physiotherapists and wellness professionals for years. You can safely use your belt daily for recovery, relaxation, or targeted pain relief sessions.
How soon will I feel results?
Many customers notice a difference within the first few uses. This means less stiffness, reduced tension, and improved mobility. With consistent use, benefits compound over time, helping your body heal naturally and stay balanced.
How much does shipping cost?
Shipping is free on all orders within Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.